Hotel Policies
Welcome to LivStudios Manila Bay
We want your stay to be comfortable, safe, and enjoyable. Please review the following policies to help ensure a smooth experience:
Check-In & Check-Out
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM (noon)
- Late check-out may be available upon request and subject to availability and additional charges.
Cancellation & Pre-payment
- Standard reservations require full credit card details to secure the booking.
- Cancellation is permitted up to 24 hours before arrival for standard rates; beyond that, a cancellation fee equal to one night’s stay may apply (or as specified at time of booking).
- Advance Purchase or Non‐Refundable rates require full prepayment at the time of booking and are not eligible for refund or modification.
Housekeeping & Room Servicing
- Daily housekeeping services are provided. For extended-stay guests, alternate day cleaning or service schedules can be arranged—please contact the front desk.
- Towels and linens are changed every 2–3 days unless otherwise requested.
Guest Conduct & Quiet Hours
- For the comfort of all guests, we ask that excessive noise be avoided between 10 :00 PM and 8 :00 AM.
- All guests and visitors must respect hotel property and facilities. Damages or excessive cleaning required due to misuse may result in additional charges.
Smoking Policy
- LivStudios Manila Bay is a 100% non-smoking property.
- Smoking is strictly prohibited in guest rooms, corridors, lobby areas, and on balconies. If evidence of smoking is found, a cleaning fee will apply.
Pets
- Pets are not permitted in the hotel unless prior arrangement is made and approved. Service animals are accommodated in accordance with local regulations—please advise at time of booking.
Liability
- The hotel is not responsible for loss or damage to personal property. Valuables should be stored in the in-room safe or with the front desk.
General
- Management reserves the right to refuse service or accommodation to guests whose conduct impacts the comfort and safety of others.
- For full details of terms, conditions and local regulations, you may request a printed version of our policy booklet at reception.