Frequently Asked Questions (FAQ)
What time is check-in and check-out?
Check-in is at 3:00 PM. Check-out is at 12:00 PM (noon). Late check-out may be arranged where available—please contact the front desk.
Is parking available at the hotel?
While we do not offer on-site self parking, validated parking options are available at nearby garages. Please contact us for current rates and details.
Does the room rate include breakfast?
Yes! High-speed WiFi is complimentary in all guest rooms and public spaces of the hotel.
Does the hotel offer WiFi?
Check-in is at 3:00 PM. Check-out is at 12:00 PM (noon). Late check-out may be arranged where available—please contact the front desk.
Can I request an early check-in or late check-out?
Early check-in and late check-out may be possible subject to availability, and may incur an additional charge. Please speak with the front desk in advance.
Are pets allowed?
Pets are generally not permitted. Service animals are accommodated with prior notice—please contact us for assistance.
Are there accessible rooms?
Yes, we offer a limited number of accessible-friendly rooms. Please indicate your requirement at time of booking and we’ll do our best to accommodate.
What is your cancellation policy?
Cancellation terms depend on the rate purchased. Standard rates allow cancellation up to 24 hours before arrival; advance purchase/non-refundable rates are fully prepaid and non-refundable. Specific terms will appear during booking.
How can I contact the hotel with special requests?
For special requests (early arrival, high-floor room, extra bed, etc.), you may contact us via the “Contact Us” page or call the hotel directly at +63 (000) 000-0000.